Information we collect
We may collect contact information, property or association information, account and service-request details, communications, and technical information such as browser type, device information, IP address, referring pages, and website activity. You, your association, or website technologies may provide this information.
How we use information
We use information to provide and improve property-management services; respond to boards, homeowners, vendors, and real-estate professionals; manage accounts and requests; understand website and resource performance; protect our systems; meet legal obligations; and send communications you request or consent to receive.
How information is shared
We may share information with the association we manage for you; service providers supporting our operations; financial, payment, document, communications, analytics, and technology providers; professional advisers; authorities when required by law; and parties involved in a business transition. We do not sell personal information for money.
SMS privacy
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes. We may disclose information to messaging and telecommunications providers solely to deliver requested messages, prevent fraud or abuse, or comply with law. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with third parties.
Cookies and Google Analytics
We use functional browser storage to remember privacy preferences and operate Zendesk chat. Google Analytics loads with analytics storage denied and sends limited cookieless measurement signals until you select “Allow analytics.” If you allow analytics, Google may use analytics cookies to provide more complete reporting about page views, general traffic sources, device categories, approximate geography, scrolling, outbound resource clicks, and selected website actions. Advertising storage, ad-user data, Google signals, and ad personalization are disabled. We do not send content entered in M&M forms or chat messages to Google Analytics. Learn how Google processes information from sites using its services at Google’s partner-sites privacy page and review our Cookie Policy.
Data retention and security
We retain information as reasonably necessary for the purposes above, association requirements, dispute resolution, and legal or accounting obligations. We use reasonable administrative, technical, and physical safeguards, but no system is completely secure.
Your choices
You may ask about or request correction of your contact information and opt out of optional communications. Reply STOP to an M&M text to end messages. Use “Analytics choices” in the website footer or your browser settings to manage analytics and cookies.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect their personal information through this website.
External services
Links to M&M Homeowner Support, Board Training, HomeWiseDocs, payment providers, and other third-party services are governed by those providers’ privacy practices.
Policy changes
We may update this policy as our practices or legal requirements change. The effective date above identifies the latest revision.
Contact us
M&M Property Management
18695 Pony Express Dr #4160, Parker, CO 80134
866-611-5864
This policy is an operational baseline, not legal advice. Colorado counsel should confirm it matches M&M’s actual systems, retention practices, and vendor agreements.